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August 2016

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How to write better branded content
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Written by Diane Begin, CPRS Toronto Co-president

“I would advise anyone who aspires to a writing career that he or she would be wise to develop a thick hide.” Harper Lee

Articles are a powerful tool in public relations for creating user-specific content, encouraging buzz and helping to manage the message.

That’s why author and journalist Jane Stokes offered tips at a recent Toronto Canadian Public Relations Society event, to make your branded editorial even stronger.

The approach seeks to match reporter tone through six characteristics:

  1. Cares that readers will trust the information
  2. Cares that readers receive solutions
  3. Remains neutral with the whole conversation; no persuading
  4. Interviews authorities to get opinions
  5. Does not care if audiences take any action
  6. Wants the audience to return

Ultimately, this is accomplished through the acronym Stokes refers to as “T.H.E.”

  • Build TRUST (Is every last word…Impartial? No selling, no cheerleading. Reliable? Sources given. Comfortable? Upbeat, welcoming, not preachy.)
  • Be HELPFUL (Does my wording…Promise solutions? Get straight to the point? Minimal small talk. Make the reader feel satisfied?)
  • Directly ENGAGE (Do all my words…Create a positive/helpful mood? Stimulate thought? Speak directly to the audience? Show empathy? Vary sentence structure, like posing a questions?)

Stokes offered the following headline with T.H.E. at work, to make it stronger.

Before
Top things Canadians love about travel reward programs

After
How to multiply the rewards of travelling

She also offered the following tips for headlines, leads and branding.

HEADLINE TIPS

  • Use the ‘reporter’ voice
  • No unnecessary words
  • Identify the topic exactly
  • Begin your headline with a present-tense verb

LEAD TIPS

  • Don’t repeat the headline
  • Hook the audience
  • Use the ‘reporter’ voice
  • Ask a question
  • Use quick, short sentences
  • No small talk
  • Never begin with boring word “Whether…”

BRANDING TIPS

  • Less is more: 1 brand mention is powerful; 2 exact name mentions are risky; 3 repeats of the brand name are a waste of time (a branded URL is also a brand mention)
  • Quoting an authority allows opinion in the article – a natural path to branding. Quotes give articles a credible Two-Voice quality:
    1. The Reporter Voice: Delivers the topic; guides the article
    2. The Authority Voice: Gives tips (quoted, or tip-list) based on expertise; delivers the branded information
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Notice of 2016 Annual General Meeting
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The Board of Directors for the Canadian Public Relations Society Toronto (CPRS Toronto) is pleased to inform all voting members of the date and time of the 2016 Annual General Meeting (AGM)

Per a ratification of the Bylaws last year, CPRS Toronto is now making the AGM package available online.

A hard copy of the package will not be mailed to members this year. A limited quantity of printed materials will be available at the meeting.

In preparation for the AGM please review the following documents:

1) AGM 2016 NOTICE,  AGENDA AND PROXY

2) AGM 2016 NOMINATION ELECTION PROCESS

3) AGM 2016 NOMINATIONS FORM

4) AGM 2016 SLATE

5) Proposed Bylaw Amendment

Please contact either Lois Marsh or Danielle Kelly, APR, Secretary, Board of Directors, CPRS Toronto for further assistance.

 

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Where are they now?
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Featuring Erika Manassis, Seneca College Student Representative, CPRS Toronto Student Steering Committee

What did you enjoy most about being on the SSC?

Being on the SSC gave me the opportunity to not only attend student events throughout the year, but to help plan them. I enjoyed acting as liaison between my peers at Seneca College, and my fellow committee members, because it meant I could help make sure that the interests of my classmates were reflected in our SSC events. This made occasions like Passport to PR, and PR 360 much more relatable and applicable to students. It felt great to have a hand in that experience!

As a member of the SSC I was also introduced to non-student members of CPRS Toronto, many of whom I keep in touch with today. The opportunity to mingle with and learn from professionals in the field was invaluable to me as a student trying to find my place in this industry.

And of course – I’ll always be grateful for having met my fellow SSC members through this committee! Though we came from different personal and professional backgrounds, and now work in various fields, it’s nice to know that I have a support system of 15 amazing individuals close by!

Where do you work now, and what do you do?

In April 2016 I joined the team at Cohn & Wolfe Toronto as an Intern. In mid-July I took on the position of an Account Coordinator.

As an Account Coordinator I have a wide variety of responsibilities. From media monitoring, to developing coverage reports, to communicating with bloggers, to pitching stories to media outlets across the country. Every day is different. Most of the portfolios I work on are consumer products, which allows our team to have a lot of fun with story angles, creative pitch notes and media events.

One aspect of my job that I most enjoy is developing relationships with Canadian journalists.  It can be difficult to get to know journalists over email, so I continue to attend CPRS Toronto events each month, where the focus is often on how to communicate with members of the media. At work, I develop these relationships by making phone calls instead of emails to journalists when possible, and doing my best to know what a journalist typically looks for in a story idea.

How do you think CPRS Toronto helped advance your career or get you ready for your current position?

Volunteering with CPRS gave me “real world” PR experience while I was still a student. Continuing to volunteer now that I work at a PR agency offers many opportunities to continue to learn from industry colleagues, and experts in the field. Since joining CPRS Toronto as a student member in September 2015, it has been nothing but a beneficial personal and professional experience!

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LinkedIn: https://ca.linkedin.com/in/erikamanassis

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